Store Policies

We are so excited to offer Smiling Hara Tempeh and Hempeh Online!!  

When will I receive my order?

Here is the scoop on ordering and delivery:  We ship all orders on Monday or Tuesday via FedEx and it arrives 1-2 days later.  Once the order is shipped you will receive notification via email with the tracking number.  It is VERY important that you be there to receive your order and get it in the fridge.  We do NOT issue refunds.  

How long do the products last?

The best by date is on the package (3 month shelf life in the fridge from the date of manufacture), OR if you don’t cook it by the date listed, simply stick in the freezer and thaw when you are ready!  We launched this online store because of daily requests for online purchasing.  We are thrilled to offer this now, but we need your help to make it work.  SO…..read the fine print, track your package, and make sure it is received and placed in the fridge.  No signature is required so it will be dropped on your front porch/mailbox/ect. whether you are there or not.  It will be inside an insulated container, and the product is shipped frozen, but it will arrive thawed.  

Do you ship to my state?

We currently ship within the 48 contiguous United States only.

Enjoy Tempeh and Hempeh, fans!! May all your bellies be happy ones!